Data & Privacy

jili69 Privacy Policy

Your privacy matters to us. This page explains exactly what personal data jili69 collects from Filipino players, how we use it, and the steps we take to keep it safe. Reading this policy helps you stay informed and in control of your information on our platform.

Last updated: 2025. Applies to all registered players in the Philippines.

Secure Data Handling Player Identity Protection Mobile-First Platform No Third-Party Data Sales Philippines-Focused Service Confidential Transactions Transparent Privacy Practices Secure Data Handling Player Identity Protection Mobile-First Platform No Third-Party Data Sales Philippines-Focused Service Confidential Transactions Transparent Privacy Practices

How We Handle Your Personal Data

Clear and straightforward — here is everything you need to know about data privacy at jili69.

1. Information We Collect

When you register an account on jili69, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals securely. During your use of the platform, we automatically gather technical data including your device type, IP address, browser version, and session activity logs to help us maintain platform security and improve performance. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable regulations in the Philippines.

2. How We Use Your Data

The personal data we collect is used primarily to manage your account, process transactions, verify your identity, and deliver the gaming services you have signed up for on jili69. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure that the platform remains fair and secure for all Filipino players. Where you have given your consent, we may also use your contact information to send you relevant promotional offers and platform updates — you can withdraw this consent at any time through your account settings. We do not use your personal data for any purpose beyond what is described in this policy, and we do not sell your information to third parties for their own marketing use.

3. Sharing of Personal Information

jili69 does not sell, rent, or trade your personal information to any third party for commercial purposes. In limited circumstances, we may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also be required to disclose personal information to regulatory authorities or law enforcement agencies in the Philippines where we are legally obligated to do so. Any third-party partners we work with are carefully vetted and must meet our data protection standards before being granted access to any player information. Outside of these specific scenarios, your personal data remains strictly within the jili69 platform environment.

4. Data Security Measures

We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the jili69 platform is encrypted using industry-standard protocols, ensuring that your information cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems before they can be exploited. While no online platform can guarantee absolute security, jili69 is committed to maintaining the highest practical standards of data protection for every Filipino player on our platform.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal obligations, resolve disputes, and enforce our platform agreements. Transaction records and identity verification documents may be kept for a longer period where required by applicable financial regulations in the Philippines. Once your data is no longer needed for any of these purposes, it will be securely deleted or anonymised so that it can no longer be linked back to you. If you close your account, you may request confirmation of the data deletion process by contacting our support team. We do not retain personal data beyond what is necessary or legally required, and we review our retention practices regularly to ensure they remain appropriate.

6. Your Rights as a Player

As a registered player in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a legitimate reason for us to retain it. You may also object to certain types of data processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given for marketing communications. To exercise any of these rights, please contact our support team through the details available in your account dashboard, and we will respond to your request within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable data protection laws in the Philippines. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant regulatory authority.

7. Cookies and Tracking

jili69 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how players interact with our services. Essential cookies are required for the platform to function correctly and cannot be disabled, as they support core features such as login sessions and security checks. Optional analytics cookies help us understand which parts of the platform are most useful to Filipino players so we can continue to improve them — these can be managed through your browser settings. We do not use third-party advertising cookies or allow external advertisers to track your activity on the jili69 platform. By continuing to use the platform after being informed of our cookie practices, you consent to the use of essential cookies as described in this policy.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. Any updates will be published on this page with a revised effective date, and where changes are significant, we will make reasonable efforts to notify registered players through the platform or via their registered contact details. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Continued use of the jili69 platform after any updates have been published constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or how your data is used, please reach out to our support team through your account dashboard.

Privacy Questions from Filipino Players

Quick answers to the most common data privacy questions we receive.

No. jili69 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your information is used solely to operate your account, process transactions, and improve the platform experience for players in the Philippines. Any service providers who handle data on our behalf are contractually required to protect it and use it only for the specific purpose for which it was shared.

You can request a copy of the personal data we hold about you by contacting our support team through the details available in your account dashboard. We will verify your identity before processing the request and aim to respond within a reasonable timeframe. Your right to access your data is protected under applicable data protection regulations in the Philippines, and we are committed to handling all such requests transparently and promptly.

Yes. You may request the deletion of your account and associated personal data by contacting our support team. We will process your request in accordance with our data retention obligations — some records may need to be kept for a period required by law, such as transaction histories for financial compliance purposes. Once those retention periods have passed, your data will be securely deleted or anonymised. We will confirm the outcome of your deletion request once it has been processed.

For a full overview of how the platform operates, please visit our Terms and Conditions page. Our FAQ page also covers a wide range of topics including account management, payments, and responsible gaming in clear Philippine English. If you have a specific question that is not answered there, our support team is available around the clock to assist you.

Your Data Is Safe With Us

Now that you know how jili69 protects your privacy, you can play with confidence. Join Filipino players who trust our platform every day.